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Business Communications:
Advanced Business Writing Skills
Print-on-demand, customizable soft skill training material.

Why write your own career development training program when we've done it for you? Prewritten print-on-demand courseware saves you time and money and helps you better prepare for classroom training with well-researched and proven course materials that are fully customizable.

This course comes with:
Training Workbook
Instructor Guide
Activities & Ice Breakers
Pre-Assignment
PowerPoint Slides
Course Outline
Promotional Advertorial
Recommended Reading Lists
  You also receive:
Unlimited reprinting rights
Unlimited number of users
Unlimited rights to customize and modify the course contents to suit your needs.
 
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Business Communications: Advanced Business Writing Skills

This is a one-day workshop for those who already are good writers. Our time will be devoted to all types of business writing; letters of congratulation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date formats. You can also become more skilled at writing to write professional business documents that are brief but concise, clear yet direct, complete and correct.

What participants will learn:
At the conclusion of this workshop, you should
:

  • Learn the value of good written communication
  • Revisit the rules of proper grammar and clear communication
  • Develop an appropriate letter writing style
  • Improve sentence structure and paragraph development
  • Develop effective business letters for tough situations
  • E-mail etiquette
  • To apply these skills in real work applications

Workshop Outline:

As facilitator, you have the option of using a variety of training methods for each workshop. This includes large group discussions, individual work and reflection, small group discussions & exercises, case studies and simulations for role play. Customization will be based on your own needs or information provided by your human resource department or the individual department prior to the workshop. Materials are designed as interactive workshops with a 40/60 split between concept/theory and practical application of skills discussed. Class size should be kept under 20, whenever possible, so each participant will have the opportunity to gain techniques for the types of situations they deal with or expect to deal with.

Introductions, learning objectives

Pre-workshop assignment
Clear, Concise, Complete, Correct
Guidelines for Effective Business Writing
Readability Index
Business letter format
Style
Personal style
  Persona
Sentence and paragraph construction
Point sentences
Developing paragraphs
Simple to complex
Improve coherence
Types of business letters
How to Write a "Yes" Letter
  How to Write a "No" Letter
  How to Write a "Please Do Something" Letter
Business letter jargon
E-mail
Better Business Writing Exercises
Review
Evaluation

Suggested Reading List

 

 

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