Building Relationships
Success in Sales
Print-on-demand, customizable soft skills training material.
Why write your
own sales training program when we've done it for you?
Prewritten print-on-demand courseware saves you time and money
and helps you better prepare for classroom training with
well-researched and proven course materials that are fully
customizable.
 This
course comes with:
 Training
Workbook |
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Instructor
Guide |
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Activities
& Ice Breakers |
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Pre-Assignment |
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PowerPoint
Slides |
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Course
Outline |
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Promotional
Advertorial |
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Recommended
Reading Lists |
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You
also receive:
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Unlimited reprinting rights |
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Unlimited number of users |
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Unlimited rights to customize and modify the course
contents to suit your needs. |
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Questions?
Would you more information on this or any of our soft
skills training courses?
Call toll
free
1-800-730-7115. |
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Building
Relationships - Success in Sales
No one questions that making friends is a good
thing. In this workshop, you are going to discover that the
business of business is making friends, and the business of all
sales professionals is making friends and building
relationships. Strategic friendships will make or break any
business, no matter how big and no matter what kind of market.
What
participants will learn:
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Discover the benefits of
developing a support network of connections.
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Understand how building
relationships can help you develop your business base
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Learn how to truly like
your acquaintances—not just pretend to.
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Identify the key elements
in strong working relationships, and how you might put more
of these elements in your working relationships.
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Recognize the key
interpersonal skills and practice using them.
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Identify some strategies to
make participants feel comfortable making these connections.
Workshop
Outline:
As facilitator,
you have the option of using a variety of training methods
for each workshop. This includes large group discussions,
individual work and reflection, small group discussions &
exercises, case studies and simulations for role play.
Customization will be based on your own needs or information
provided by your human resource department or the individual
department prior to the workshop. Materials are designed as
interactive workshops with a 40/60 split between
concept/theory and practical application of skills
discussed. Class size should be kept under 20, whenever
possible, so each participant will have the opportunity to
gain techniques for the types of situations they deal with
or expect to deal with.
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Sales
Bingo
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How to Get People to Like You |
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What Influences People in Forming
Relationships? |
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Building
Customer Connections
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Disclosure |
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Proximity
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How to Win Friends and Influence People |
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Communication Skills for Relationship Selling |
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Listening |
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Active
Listening |
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Asking
Questions |
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Non-Verbal Messages |
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Managing
the Mingling
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The
Handshake
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Small
Talk
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Networking |
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