Business Etiquette
Development
Gaining That Extra
Edge
Print-on-demand, customizable soft skill training material.
Why write your
own career development training program when we've done it for you?
Prewritten print-on-demand courseware saves you time and money and helps you
better prepare for classroom training with well-researched and
proven course materials that are fully customizable.
 This
course comes with:
 Training
Workbook |
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Instructor
Guide |
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Activities
& Ice Breakers |
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Pre-Assignment |
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PowerPoint
Slides |
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Course
Outline |
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Promotional
Advertorial |
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Recommended
Reading Lists |
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You
also receive:
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Unlimited reprinting rights |
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Unlimited number of users |
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Unlimited rights to customize and modify the course
contents to suit your needs. |
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Questions?
Would you more information on this or any of our soft
skills training courses?
Call toll
free
1-800-730-7115 |
|
Business
Etiquette
Development - Gaining That Extra Edge
If you have had some awkward
moments where you aren’t sure which fork to use or if you’ve
ever had to make small talk with some VIP and been lost for
words, you know just how agonizing such moments can be. However,
what can be even more damaging to your career are those things
you aren’t aware of, the social gaffes you aren’t even aware of
making. Business Etiquette development training is important in any job, and
participants in this course will learn all the necessary skills
to make the best impressions.
What
participants will learn:
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Become more
skilled at networking, from making introductions to shaking
hands and using business cards appropriately.
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Be better
prepared for both formal and informal meetings, even if you
aren’t presenting.
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Dress
appropriately for every business occasion.
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Feel comfortable
when dining in business or formal situations.
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Feel more
confident of your business communication in every situation.
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Give you that
extra edge that establishes trust and credibility.
Workshop
Outline:
As facilitator,
you have the option of using a variety of training methods
for each workshop. This includes large group discussions,
individual work and reflection, small group discussions &
exercises, case studies and simulations for role play.
Customization will be based on your own needs or information
provided by your human resource department or the individual
department prior to the workshop. Materials are designed as
interactive workshops with a 40/60 split between
concept/theory and practical application of skills
discussed. Class size should be kept under 20, whenever
possible, so each participant will have the opportunity to
gain techniques for the types of situations they deal with
or expect to deal with.
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Introductions and Course Overview
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Fear of Embarrassment |
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Test Your
Business Etiquette
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The Handshake |
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Business
Card Etiquette
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The Skill of
Making Small Talk |
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Do You
Remember Names? |
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Review
Exercise |
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Making That
Great First Impression |
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Dress for Success
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Dressing the Part |
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What’s Your Code? |
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Adding Colour to your Wardrobe |
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Business
Dining
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E-Mail and
Telephone Etiquette
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In Good
Company's Business Etiquette Quiz
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