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Technology is supposed to
save us time and make our lives easier, but often it only complicates
things. This two-day course is designed to teach you, the manager, how
to use technology to your advantage so that you and your staff work
smarter, not harder. We’ll cover topics like using ergonomics to prevent
Repetitive Strain Injuries (RSI); creating policies and procedures to
make sure company resources are used properly; the best ways to use
time-saving software (including e-mail, instant messaging, contact
management software, and scheduling applications); and how to implement
and manage telecommuting. We’ll also talk about what to do when
employees get angry with computers and how to deal with common problems
related to technology.
 This
course comes with:
 Training
Workbook |
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Instructor
Guide |
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Activities
& Ice Breakers |
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Pre-Assignment |
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PowerPoint
Slides |
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Course
Outline |
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Promotional
Advertorial |
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Recommended
Reading Lists |
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You
also receive:
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Unlimited reprinting
rights |
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Unlimited number of
users |
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Unlimited rights to
customize and modify the
course contents to suit
your needs. |
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Working
Smarter Using Technology to your Advantage
Overview
What
participants will learn:
At the conclusion of this workshop, students should feel
more comfortable in the following areas:
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Be able to make your workplace a technology-friendly place
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Make the most of computers, telephones, instant messaging,
e-mail, contact management applications, and scheduling
software
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Communicate better with the IT department
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Make the best software and training choices
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Be able to set an IT budget
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Keep employees safe and healthy
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Develop and implement a system usage policy
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Decide whether or not employees should telecommute and make
telecommuting work
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Deal with workplace rage
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Address technological issues
Using our courseware training
materials is easy and cost effective.
It works like this... each course (whether you purchase the
course individually or as part of a library of related titles)
comes with a student workbook, instructor guide, pre-made
PowerPoint versions, quick reference guides, icebreakers &
handouts, Pre-Assignments, detailed Course Outlines, Promotional
Advertorials and Recommended Reading Lists . Each of the
components can be opened into Microsoft Word (or Corel
WordPerfect) and you are allowed to make any changes you want to
the content to better suit your needs.
Why write
Working Smarter training materials when we've done it for
you? We've saved you thousands of hours.
We
do the prep work... you do the training.
By being so flexible, our customers enjoy
how easy it is to customize the training materials to meet their
needs. You are allowed to make any changes to the content -
including replacing our name with yours. Do you want to replace
our examples and references to those of your own in order to
enhance the training and your students' experience? No problem.
Prewritten courseware saves you time any money and helps you
better prepare for classroom training with well-researched and
proven course materials.
Course
Outline
Introduction and Course Overview You will
spend the first part of the day getting to know
participants and discussing what will take place
during the workshop. Students will also have an
opportunity to identify their personal learning
objectives.
Making Your Company a Technology-Friendly
Place To begin the day, we will discuss some
ways to encourage staff to use technology.
Participants will also try to find some creative
solutions to a case study problem.
Conquering Computers Computers are one of
the most popular technological tools, and they
can be the most difficult one to manage. We will
give participants some ways to make the most of
the PC.
Communicating with the IT Department This
session will give participants some tips on how
to communicate effectively with Information
Technology staff.
Choosing Software Wisely Purchasing
software is usually a big decision. We will
discuss a three-step process to help you make
that decision. Then, participants will use the
process in a case study.
Technical Training This session will
cover some types of training and some tips.
Setting an IT Budget Some managers are
responsible for deciding how much their
department can and will spend on technology. We
will discuss a few basic steps that will help
participants create an IT budget.
Security and Privacy Participants will
work in small and large groups to discuss common
issues surrounding computer privacy and security
at work.
Uncontrolled vs. Controlled Networks This
session will provide a brief, non-technical
overview of how networks work, including how
companies can manage Internet access.
Ergonomics As more workers use computers,
Repetitive Strain Injuries (RSI) have increased,
and so have employers’ expenses. This session
will discuss and demonstrate some easy ways that
participants can reduce their risk of an RSI.
System Usage Policies Every organization,
no matter how small, should have a policy in
place detailing how their technological
resources should be used. We will examine the
key components of a system usage policy and we
will look at a sample policy.
Taking Care of Company Property During
this session, we will discuss some basic rules
of technological etiquette. Participants will
then practice these skills during a role play.
Time-Saving Tools This session will look
at some ways to use e-mail programs, contact
management programs, and scheduling software to
make the most of your time.
Telephone Etiquette Even if your business
doesn’t use computers, laptops, or PDAs, almost
everyone has a telephone. This session will
cover some basic telephone etiquette tips.
Instant Messaging Instant messaging (also
known as IM) has become increasingly popular in
recent years. We will look at some IM etiquette
and decode some common acronyms.
Telecommuting High-speed Internet and
technical tools makes it possible for many
people to work from home. During this session,
we’ll discuss what telecommuting is, how to
decide if telecommuting is right for a
particular employee, and how to prepare a worker
to telecommute. Participants will then complete
a case study.
Workplace Rage Many people find
technology very frustrating. This session
discusses the cost of workplace rage, how to
manage it, and how to prevent it.
It’s Not Working! So far, this workshop has
focused on how supervisors can make their
workplace technology-friendly and how they can
use technology to make life easier for everyone.
However, your plan will run into snags. We’ll
look at some basic ways that you can address
issues. Participants will also have the
opportunity to discuss common scenarios and
possible solutions.
A Policies and Procedures Checklist To wrap
up the workshop, we’ll look at some policies and
procedures that you may want to have in place to
manage technology efficiently.
Workshop Wrap-Up At the end of the day,
students will have an opportunity to ask
questions and fill out an action plan.
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Soft Skills
Courseware is the only company worldwide that offers HR training
materials in such a unique, flexible and easy-to-use solution.
Whether you choose to purchase an individual course title or the
full courseware training library, you still receive everything
you need to do training in a fully customizable, print-on-demand
format. |
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Our Valued Customers include:
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Enjoy our one-of-a-kind,
no hassle 90-Day Money Back Guarantee |
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What our Clients are saying: |
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"I cannot even describe what a great course I was
able to deliver...your courseware took me from spending weeks
building a program to spending just three days." |
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- C Caccioppoli |
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"...thank you Soft Skills
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businesses! Kudos to you!" |
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- K. Lewis |
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materials makes this a very simple process...Thanks for helping
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Maryland |
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courseware for a while. It is working really well. Every one
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and well planned. It is a complete turnkey system..." |
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"...The materials are
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participants all rated the courses and the materials highly..." |
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Texas |
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Texas |
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has been a great addition to our training workshops.
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Skills (Velsoft) have been extremely useful to me, in setting up
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Thoroughly recommend – a great return on a modest investment." |
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