Velsoft
Customizable Courseware
Conflict Resolution: Dealing with Difficult People Courseware
- Customizable teaching manual
- includes FREE student workbook
- includes FREE quick reference guide
- includes FREE PowerPoint slides
- AND additional teaching aids
- No annual renewal fees
- Unlimited reprinting rights
About Conflict Resolution: Dealing with Difficult People Courseware
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they can't deal with the difficult people in their lives. This workshop will help the participant identify some of the ways they may be contributing to these problems and give them some strategies they can adopt, at work and in their personal life.
Highlights of what participants will learn:
- Recognize how their own attitudes and actions impact on others;
- Find new and effective techniques for managing negative emotions;
- Develop coping strategies for dealing with difficult people and difficult situations;
- Identify those times when they have the right to walk away from a difficult situation;
- Learn some techniques for managing and dealing with anger.
We also offer an eLearning solution as well.
For an initial overview of this solution, please watch this short video.
For an initial overview of this solution, please watch this short video.
Other Bundles
Core Essentials for Business Professionals
Sales and Marketing
Career Development
Supervisors and Managers
Human Resources
Workplace Essentials
Train the Trainer
Core Essentials for Business Professionals
Sales and Marketing
Career Development
Supervisors and Managers
Human Resources
Workplace Essentials
Train the Trainer
Bundle and Save: Career Development
Individual Courses- Building Your Self Esteem and Assertiveness Skills$495
- Business Etiquette: Gaining That Extra Edge$495
- Business Writing That Works$495
- Communication Strategies$495
- Conflict Resolution: Dealing with Difficult People$495
- Conquering Your Fear of Speaking in Public$495
- Creating a Dynamite Job Portfolio$495
- Critical Thinking Courseware and Training Materials$495
- Customer Service: Critical Elements of Customer Service$495
- Emotional Intelligence$495
- Getting Stuff Done: Personal Development Boot Camp$495
- Getting Your Job Search Started$495
- Goal Setting$495
- Introduction to Neuro Linguistic Programming$495
- Mastering the Interview to Further your Career$495
- NLP Tools For Real Life$495
- Personal Brand: Maximizing Your Personal Impact$495
- Public Speaking: Presentation Survival School$495
- Public Speaking: Speaking Under Pressure$495
- Research Skills$495
- Skills for the Administrative Assistant$495
- The Minute Taker's Workshop$495
- Time Management: Get Organized for Peak Performance$495
- Working Smarter: Using Technology to your Advantage$495
- Writing Reports and Proposals$495
- $2,995 $12,375
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