This workshop concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behavior-based examples of past performance; and the strategies that follow through on this process. This workshop reminds us of what we must do before the interview, during the interview and after the interview, such as developing the questions we want to ask and knowing the responses we are looking for. This workshop takes the behavioral interview even further with a discussion of communication techniques and the use of other types of interview questions.
Highlights of what participants will learn:
- Recognize the costs incurred by an organization when a wrong hiring decision is made;
- Develop a fair and consistent interviewing process for selecting employees;
- Prepare better job advertisements and use a variety of markets;
- Be able to develop a job analysis and position profile;
- Use traditional, behavioral, achievement oriented, holistic, and situational interview questions;
- Enhance communication skills that are essential for a skilled recruiter;
- Effectively interview difficult applicants;
- Check references more effectively;
- Understand the basic employment and human rights laws that can affect the hiring process.
