Soft Skills Courseware: Human Resource Training
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Human Resources Training:
HR Training for the Non-HR Manager
Print-on-demand, customizable soft skill training material.

Why write your own management training program when we've done it for you? Prewritten print-on-demand courseware saves you time and money and helps you better prepare for classroom training with well-researched and proven course materials that are fully customizable.

 
This course comes with:
Training Workbook
Instructor Guide
Activities & Ice Breakers
Pre-Assignment
PowerPoint Slides
Course Outline
Promotional Advertorial
Recommended Reading Lists
  You also receive:
Unlimited reprinting rights
Unlimited number of users
Unlimited rights to customize and modify the course contents to suit your needs.
 
Questions?
Would you more information on this or any of our soft skills training courses?
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1-800-737-4199.

 

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Human Resources Training: HR Training for the Non-HR Manager

This prewritten Human Resources training course is a two-day overview of human resource issues facing today's business owners, managers and human resource support staff. Facilitators will demonstrate that HR staff needs to be armed with the expertise to deal with the many employee relationship issues faced in today's dynamic workforce. Emphasis is placed on making HR decisions that are both effective and legal.

Learning objectives:

  • The latest trends in the human resource field and the changing role of the human resource professional
  • How human resource planning and the organization’s strategic plan work together
  • How to write job specifications and identify core competencies
  • Methods of finding, selecting and keeping the best people using behavioral description interviewing techniques
  • How to get employees off to a good start
  • How to deal with compensation and benefits
  • How to maintain healthy employee relations
  • How to make performance appraisals a cooperative process

Workshop Outline:
As facilitator, you have the option of using a variety of training methods for each workshop. This includes large group discussions, individual work and reflection, small group discussions & exercises, case studies and simulations for role play. Customization will be based on your own needs or information provided by your human resource department or the individual department prior to the workshop. Materials are designed as interactive workshops with a 40/60 split between concept/theory and practical application of skills discussed. Class size should be kept under 20, whenever possible, so each participant will have the opportunity to gain techniques for the types of situations they deal with or expect to deal with.

Day 1

Introductions/objectives/agenda

Trends affecting HR

Forecasting needs/succession planning

Skills inventories/emotional intelligence

Job analysis

Job competencies

Job descriptions

Job applications
What's wrong with traditional interviews?
Guide for an objective interview
   
Day 2
What is BDI?
How does a BDI interview rate
BDI Patterns
Critical incident techniques
Format for an interview
How to rate interviews
Testing
Checking references
Orientation programs
  Why have one?
  What should they look like?
Planning for Training
Learning Styles
  Adult Learning Principles
Flow chart for a needs assessment
Internal vs. external training
Criteria for working with external consultants
Employee training plans
The employee handbook
Absenteeism
Advantages of performance appraisals
Pre-preparation for appraisals
Designing the appraisal form
Employee preparation for appraisals
Conducting the appraisal
Follow-up for performance appraisals
Compensation equity
Compensation issues
What benefits do employees want?
Positive Discipline
Exit Interviews
Certificates, evaluations

 

 

Sales Training: Overcoming Objections and closing the sale

Individual Course

 

$

795

Human Resources Training: HR Training for the Non-HR Manager  

   

 

Sales Training: Overcoming Objections and closing the sale

 Training Library

 

$

1985

Supervisors and Managers Bundle

 
   

 

 

The Professional Soft Skills Courseware Training Library tm contains all of the following
soft skills training courses also available as individual titles or affordable training bundles.

 
Course List
 
 
  Sales and Marketing Training Library

$1985

  Sales Training: Building Relationships for Success in Sales

Course Outline

  Sales Training: Dynamite Sales Presentations Course Outline
  Sales Training: Overcoming Objections to Nail the Sale Course Outline
  Sales Training: Selling Smarter Course Outline
Sales Training: Prospecting for Leads like a Pro Course Outline
  Telemarketing: Using the Telephone as a Sales Tool Course Outline
Career Development Training Library $1985
Advanced Writing Skills Course Outline
Building Self Esteem and Assertiveness Skills Course Outline
  Business Etiquette: Gaining That Extra Edge Course Outline
  Business Writing that Works Course Outline
  Communication Strategies Course Outline
  Conflict Resolution: Dealing with Difficult People Course Outline
  Customer Service: Critical Elements of Customer Service Course Outline
  Public Speaking: Presentation Survival School Course Outline
  Public Speaking: Speaking Under Pressure Course Outline
  Skills for the Administrative Assistant Course Outline
  SpeakEasy: Conquering Your Fear of Speaking in Public Course Outline
  The Meeting Minute-Taker’s Workshop Course Outline
  Time Management: Get Organized for Peak Performance Course Outline
  Writing Reports and Proposals Course Outline
  Working Smarter Using Technology to your Advantage Course Outline
     
  Supervisors and Managers Training Library $1985
  Budgets and Managing Money Course Outline
  Business Leadership: Becoming Management Material

Course Outline

  Coaching: A Leadership Skill

Course Outline

  Delegation: The Art of Delegating Effectively Course Outline
  Human Resources Training: HR for the Non HR Manager Course Outline
Inventory Management: The Nuts & Bolts Course Outline
  Marketing and Sales Course Outline
  Meeting Management: The Art of Making Meetings Work Course Outline
  Motivation Training: Motivating Your Workforce Course Outline
  Negotiating for Results

Course Outline

  Project Management Training: Understanding Project Management Course Outline
  The ABC’s of Supervising Others Course Outline
  Team Building: Developing High Performance Teams Course Outline
  The Professional Supervisor Course Outline
     
  Human Resources Training Library $1985
  Anger Management: Understanding Anger - Yours and Others Course Outline
  Change Management: Change and How to Deal With It Course Outline
  Conducting Effective Performance Reviews Course Outline
  Conflict Resolution: Getting Along in the Workplace Course Outline
Customer Service Training: Managing Customer Service Course Outline
Hiring Smart: Behavioral & Performance-based Techniques Course Outline
Orientation Handbook: Getting Employees Off to a Good Start Course Outline
Performance Management: Managing Employee Performance Course Outline
Problem Solving & Decision Making Course Outline
Stress Management Training Course Outline
Teamwork: Building Better Teams Course Outline
Employee Dispute Resolution: Mediation through Peer Review    Course Outline
*Call toll-free 1-800-737-4199 for more information!
 
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