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If you are like most sales professionals you are always looking
for ways of overcoming customer objections and close the sale. This
workshop will help you plan, prepare and execute proposals and sales
presentations that address customer concerns, reduce the number of
objections you encounter and improve your batting average at closing the
sale.
 This
course comes with:
 Training
Workbook |
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Instructor
Guide |
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Activities
& Ice Breakers |
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Pre-Assignment |
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PowerPoint
Slides |
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Course
Outline |
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Promotional
Advertorial |
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Recommended
Reading Lists |
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You
also receive:
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Unlimited reprinting
rights |
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Unlimited number of
users |
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Unlimited rights to
customize and modify the
course contents to suit
your needs. |
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Sales
Training: Overcoming Objections to Nail the Sale
Overview
What
participants will learn:
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Identify the
steps you can take to build your credibility.
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Identify those
objections that you encounter most frequently.
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Develop
appropriate responses to common customer objections.
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Disarm
objections in sales with proven rebuttals that get the sale back on
track.
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Recognize the
buying signals that show when a
prospect is ready to buy.
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Be prepared to
present options and be willing to negotiate.
Using our courseware training
materials is easy and cost effective.
It works like this... each course (whether you purchase the
course individually or as part of a library of related titles)
comes with a student workbook, instructor guide, pre-made
PowerPoint versions, quick reference guides, icebreakers &
handouts, Pre-Assignments, detailed Course Outlines, Promotional
Advertorials and Recommended Reading Lists . Each of the
components can be opened into Microsoft Word (or Corel
WordPerfect) and you are allowed to make any changes you want to
the content to better suit your needs.
Why write
Overcoming Sales Objections training materials when we've done it for
you? We've saved you thousands of hours.
We
do the prep work... you do the training.
By being so flexible, our customer enjoy
how easy it is to customize the training materials to meet their
needs. You are allowed to make any changes to the content -
including replacing our name with yours. Do you want to replace
our examples and references to those of your own in order to
enhance the training and your students' experience? No problem.
Prewritten courseware saves you time any money and helps you
better prepare for classroom training with well-researched and
proven course materials.
Course
Outline
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Introductions and Course Overview
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Credibility |
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Your Competition |
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Critical
Communication Skills
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Listening |
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Listening for Accuracy |
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Powerful Questions |
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Observing
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Customer
Service Complaints |
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Overcoming
Objections |
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How Can Team
Work Help Me? |
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Why
work as a team? |
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Pricing Issues
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Handling
Other Objections
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Buying
Signals
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Closing The
Sale |
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Closing Techniques |
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Top Ten Activities for closing
the sale |
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Soft Skills
Courseware is the only company worldwide that offers HR training
materials in such a unique, flexible and easy-to-use solution.
Whether you choose to purchase an individual course title or the
full courseware training library, you still receive everything
you need to do training in a fully customizable, print-on-demand
format. |
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Our Valued Customers include:
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Enjoy our one-of-a-kind,
no hassle 90-Day Money Back Guarantee |
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What our Clients are saying: |
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"I cannot even describe what a great course I was
able to deliver...your courseware took me from spending weeks
building a program to spending just three days." |
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- C Caccioppoli |
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"...thank you Soft Skills
Courseware; you are a life and time saver for many of us who own
businesses! Kudos to you!" |
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- K. Lewis |
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"The way you have designed
the materials makes this a very simple process...Thanks for
helping make my job so much easier." |
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- K. Huggins |
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"I have found the material
provided by Velsoft.com to be very user-friendly. The
arrangement of the materials are so well organized that it makes
my training very easy. I love the staff there as well because
each time I need assistance with something they are always
willing to help and the response time is remarkable. One of the
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Computer Training Software. I plan to continue my business
relations with them. It's a great company with great people." |
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-
J. Glenn, Maryland |
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"[We] have been using your
courseware for a while. It is working really well. Every one
likes it. Thank you." |
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- P. Chu |
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"The programs are
comprehensive and well planned. It is a complete turnkey
system..." |
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- E. DuCoin |
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"...The materials are
professional and extremely well written. There were no
surprises, each course is timed and allows the instructor to
know exactly where they should be at any time. This makes our
job as instructors much easier since the class was engaged,
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participants all rated the courses and the materials highly..." |
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- P. Lewis |
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"...With the Soft Skills
courseware we found the total package to be comprehensive but it
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South Africa |
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"I have been in the training
industry for over 20 years and this is the most well-rounded
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Texas |
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Texas |
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(library) has been a great addition to our training workshops.
The ability to customize and deliver training in smaller
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Soft Skills (Velsoft) have been extremely useful to me, in
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Thoroughly recommend – a great return on a modest investment." |
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