Team Building:
Developing High
Performance Teams
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material.
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your own management training program when we've done it for you?
Prewritten print-on-demand courseware saves you time and money
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well-researched and proven course materials that are fully
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 This
course comes with:
 Training
Workbook |
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Instructor
Guide |
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Activities
& Ice Breakers |
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Pre-Assignment |
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PowerPoint
Slides |
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Course
Outline |
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Promotional
Advertorial |
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Recommended
Reading Lists |
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You
also receive:
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Unlimited reprinting rights |
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Unlimited number of users |
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Unlimited rights to customize and modify the course
contents to suit your needs. |
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Questions?
Would you like to review a
free sample? Call
toll free
1-800-730-7115 |
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Team
Building: Developing High Performance Teams
Your success as
a manager can often depend on how well your team operates.
How are their problem-solving skills? Are they enthusiastic
and motivated to do their best? Do they work well together?
There have been hundreds of studies demonstrating that human
beings function better and learn better in groups. If you
want to develop your team leadership skills and unleash the
talent of your individual team members, this team building
workshop is a practical look at current leadership practices
that work.
What
participants will learn:
At the completion of this workshop, participants will:
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Examine the work
practices of high performing teams
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Create line of
sight between what your team does and your organization’s
business strategy
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Build teamwork
by recognizing and tapping into the five basic types of
information your team needs
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Promote trust
and rapport by exploring your team player style and how it
responds to team values
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Recognize the
key elements that move a team from involvement to
empowerment and how to give these elements to your team
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Develop five
training steps to unleash team potential and develop team
problem-solving and assessment skills
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Develop a model
for successfully mentoring and coaching others
Workshop
Outline:
As facilitator, you have the option of using a variety of
training methods for each workshop. This includes large group
discussions, individual work and reflection, small group
discussions & exercises, case studies and simulations for role
play. Customization will be based on your own needs or
information provided by your human resource department or the
individual department prior to the workshop. Materials are
designed as interactive workshops with a 40/60 split between
concept/theory and practical application of skills discussed.
Class size should be kept under 20, whenever possible, so each
participant will have the opportunity to gain techniques for the
types of situations they deal with or expect to deal with.
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Day 1 |
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Introductions, learning objectives and agenda
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Participants
will be asked to complete a questionnaire about sales and
customer service perceptions. |
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Discussion of
pre-assignment |
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The Team Player
Survey |
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Validating your
style |
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Understanding
your social and behavioral styles |
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Moving out of
your comfort zone |
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Implications for
change |
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The
obsolescence of hierarchy |
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The downsizing
of the workforce |
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The move to
cooperation |
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Types of teams |
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Exploring High
Performance Teams |
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Tuckman’s stages
of teams |
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The Team
Performance Model |
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Your role as the
team leader |
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Setting
goals |
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Communicating |
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Involving
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Supporting |
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Assignment:
Team Project |
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Review |
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Day 2 |
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Reconnect |
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From
Involvement to Empowerment |
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Developing
competency |
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Building trust
and collaboration |
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The Freedom
for Creative Thinking |
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Barriers to
creative thinking |
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Lateral thinking
vs. vertical thinking |
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Left brain/right
brain |
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The Six thinking
hats |
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Team
Problem-Solving |
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The pursuit of
improvement |
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No lone rangers |
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Types of
problems |
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Problem-solving
tools |
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Decision-Making Climate |
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Developing an
open atmosphere |
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Using leadership
skills to reach consensus |
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The gradients of
agreement |
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Facilitation
Skills |
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Encouraging
divergent thinking |
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Gathering points
of view |
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Facilitating
convergent thinking |
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Review |
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Day 3 |
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Reconnect |
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Managing Team
Conflict |
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Open
communication |
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Sharing
information |
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Methods for
dealing with conflict |
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The six steps to
conflict resolution |
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The Manager’s
Role in Managing Change |
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Empathy |
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Communication |
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Participation |
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Helping the team
move through the stages of change |
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Assessing
Team Projects |
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Presentations: The Coaching Model |
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Review |
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Personal
Action Plan |
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Evaluation |
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Suggested
Reading List
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