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This course provides everything you
need to professionally deliver
Advanced Facilitation training including editable
training manual, hands-on exercises, exercise files,
detailed instructor guide,
unlimited online learning licensing, classroom-ready
PowerPoint slides, and quick
reference tutorial sheets.
It is impossible to be part of an organization today and
not attend meetings. Staff meetings, project meetings, planning and
coordinating meetings—they all take time.
There has been a growing realization that we have to pay attention to
the process elements of meetings, if we want them to be effective. With
its focus on asking rather than telling, and listening to build
consensus, facilitation is the new leadership ideal, the core competency
everybody needs. Managers and supervisors are often asked to facilitate
rather than instruct or manage their meetings and training sessions.
This two-day workshop has been created to make core facilitation skills
better understood and readily available for your organization. It
represents materials and ideas that have been tested and refined over
twenty years of active facilitation in all types of settings. This
workshop will help you teach participants how to:
- Distinguish facilitation from instruction and
training
- Identify the competencies linked to effective small group
facilitation
- Understand the different between content and process
- Identify the four stages of team development and ways to help
teams through each stage
- Use common process tools to make meetings easier and more
productive
 This
course comes with:
 Training
Workbook |
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Instructor
Guide |
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Activities
& Ice Breakers |
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Pre-Assignment |
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PowerPoint
Slides |
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Course
Outline |
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Promotional
Advertorial |
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Recommended
Reading Lists |
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You
also receive:
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Unlimited reprinting
rights |
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Unlimited number of
users |
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Unlimited rights to
customize and modify the
course contents to suit
your needs. |
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Using our courseware training
materials is easy and cost effective.
It works like this... each course (whether you purchase the
course individually or as part of a library of related titles)
comes with a student workbook, instructor guide, pre-made
PowerPoint versions, quick reference guides, icebreakers &
handouts, Pre-Assignments, detailed Course Outlines, Promotional
Advertorials and Recommended Reading Lists . Each of the
components can be opened into Microsoft Word (or Corel
WordPerfect) and you are allowed to make any changes you want to
the content to better suit your needs.
Why write
Advanced Facilitation training materials when we've done it for
you? We've saved you thousands of hours.
We
do the prep work... you do the training.
By being so flexible, our customers enjoy
how easy it is to customize the training materials to meet their
needs. You are allowed to make any changes to the content -
including replacing our name with yours. Do you want to replace
our examples and references to those of your own in order to
enhance the training and your students' experience? No problem.
Prewritten courseware saves you time any money and helps you
better prepare for classroom training with well-researched and
proven course materials.
Course
Outline
Introduction and Course Overview
You will spend the first part of the day getting
to know participants and discussing what will
take place during the workshop. Students will
also have an opportunity to identify their
personal learning objectives.
Definitions
Participants will explore the differences
between instruction, facilitation, and
management in small and large groups.
What is a Facilitator?
Through a lecture, participants will learn
about the history of facilitation, some key
skills, the levels of facilitation, and the
facilitation process.
Types of Groups
Facilitators must work with all types of
groups. In this session, participants will
discuss two common types (participatory and
conventional) groups in a small group setting.
Content and Process
It is very important for facilitators to
understand the differences between content and
process, as they have a different role in each
element. These concepts will be explored in a
large group discussion.
Group Norms
During this session, participants will learn
about team norms and set some for themselves to
guide the rest of the workshop.
Types of Thinking
This session will explore divergent
thinking, convergent thinking, the groan zone,
and multi-voting tools through a lecture and a
large group exercise.
Controversial Issues
Facilitators are often asked for their help
when a group has a controversial issue to deal
with. In this session we will learn about a tool
that can help participants facilitate these
types of issues: the gradient of agreement.
Communication Skills
A key part of the facilitator’s toolbox is
communication skills. We will discuss how to ask
good questions, how to actively listen, how to
use non-verbal messages, and how to listen for
common ground.
Common Facilitation Techniques
We will spend several hours looking at
twenty techniques that facilitators often use.
First we will explore these techniques through
lecture, and then participants will role play
the techniques in front of the large group.
Effective Feedback
Giving and receiving feedback is an important
part of facilitation. We will look at both
elements during this session.
Facilitating an Open Discussion
During this session, we will look at some
facilitation techniques that the facilitator can
use to ensure everyone in the group gets a
chance to speak.
Managing Divergent Perspectives
Usually, if a lot of people are taking part
in a discussion, there are a lot of differing
perspectives on the issues. The facilitator’s
challenge is to help people value one another’s
contributions. Through a lecture and a case
study, this session will look at some ways that
the facilitator can do this.
The Language of Facilitation
This session will look at four language
techniques that facilitators commonly use.
City Council
Participants will apply the knowledge learned so
far to a case study.
Agendas
Agendas can be a great tool for facilitating
meetings. We will look at how to develop an
agenda and we will develop a sample agenda.
Dealing with Difficult Dynamics
Participants will work in small groups to
complete a mix-and-match exercise on difficult
people and how to manage them.
Interventions
This session will look at some techniques
facilitators can use to intervene. Participants
will have an opportunity to practice these
interventions in a role play.
Sustainable Agreements
As a facilitator, you want to make sure that
all points of view have been considered, so that
when an agreement is reached, it is one that
everyone is happy with. During this session we
will look at the components of a sustainable
agreement.
Stages of Team Development
This session will explore Tuckman and
Jensen’s four stage model of team development:
forming, storming, norming, and performing. We
will also look at some ways that a facilitator
can help groups move through these stages.
Analysis Tools
SWOT analysis and force field analysis can
help the group analyze internal or external
problems. We will take a brief look at how to
use both tools.
Workshop Wrap-Up
At the end of the day, students will have an
opportunity to ask questions and fill out an
action plan.
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Soft Skills
Courseware is the only company worldwide that offers HR training
materials in such a unique, flexible and easy-to-use solution.
Whether you choose to purchase an individual course title or the
full courseware training library, you still receive everything
you need to do training in a fully customizable, print-on-demand
format. |
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