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Working Smarter Using Technology to your Advantange
Part of the Career Development Training Courseware Series featuring 15 high quality, fully customizable, print-on-demand training materials.

Why write your own career development training program when we've done it for you? Prewritten print-on-demand courseware saves you time and money and helps you better prepare for classroom training with well-researched and proven course materials that are fully customizable.

 
This course comes with:
 
Training Workbook
Instructor Guide
Activities & Ice Breakers
Pre-Assignment
PowerPoint Slides
Course Outline
Promotional Advertorial
Recommended Reading Lists
  You also receive:
 
Unlimited reprinting rights
Unlimited number of users
Unlimited rights to customize and modify the course contents to suit your needs.
 
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Working Smarter Using Technology to your Advantage

Technology is supposed to save us time and make our lives easier, but often it only complicates things. This two-day course is designed to teach you, the manager, how to use technology to your advantage so that you and your staff work smarter, not harder. We’ll cover topics like using ergonomics to prevent Repetitive Strain Injuries (RSI); creating policies and procedures to make sure company resources are used properly; the best ways to use time-saving software (including e-mail, instant messaging, contact management software, and scheduling applications); and how to implement and manage telecommuting. We’ll also talk about what to do when employees get angry with computers and how to deal with common problems related to technology.

What participants will learn:

  • Be able to make your workplace a technology-friendly place
  • Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software
  • Communicate better with the IT department
  • Make the best software and training choices
  • Be able to set an IT budget
  • Keep employees safe and healthy
  • Develop and implement a system usage policy
  • Decide whether or not employees should telecommute and make telecommuting work
  • Deal with workplace rage
  • Address technological issues
  • Workshop Outline:

    As facilitator, you have the option of using a variety of training methods for each workshop. This includes large group discussions, individual work and reflection, small group discussions & exercises, case studies and simulations for role play. Customization will be based on your own needs or information provided by your human resource department or the individual department prior to the workshop. Materials are designed as interactive workshops with a 40/60 split between concept/theory and practical application of skills discussed. Class size should be kept under 20, whenever possible, so each participant will have the opportunity to gain techniques for the types of situations they deal with or expect to deal with.

     
    Day 1
       

    Introduction and Course Overview

       

    Making Your Company a Technology-Friendly Place

      Tips and Tricks
    Acme Consulting, Part One
      Debrief

    Conquering Computers

    Communicating with the IT Department

       

    Choosing Software Wisely

      The Three-Step Process
    Acme Consulting, Part Two
       

    Technical Training

      Types of Training
    Training Tips
       

    Setting an IT Budget

      Energizer
    Budget Basics
      The Shrinking Budget
       

    Security and Privacy

      An Employee’s Rights
    Doing Your Part
      An Employer’s Rights
       

    Uncontrolled vs. Controlled Networks

       

    Ergonomics

    What is Ergonomics?
    Stretch!

    Day Two

    System Usage Policies

    What is a System Usage Policy?
    Sample Internet, E-Mail, and Computer Usage Policy
    Acme Consulting, Part Three

    Taking Care of Company Property

    Basic Rules of Etiquette
    Role Play
    Presentations

    Time-Saving Tools

    E-Mail Applications
    E-Mail Etiquette
    Scheduling Applications
    Contact Management Applications

    Telephone Etiquette

    Basic Tips
    Gossip

    Instant Messaging

    Etiquette
    Understanding Acronyms

    Telecommuting

    What is Telecommuting?
    Preparing for Telecommuting
    To Telecommute or Not to Telecommute

    Workplace Rage

    Contagious Rage
    Dealing with Workplace Rage

    It’s Not Working!

    Personal Action Plan
    Evaluation
       

    Suggested Reading List

       

     

    Sales Training: Overcoming Objections and closing the sale

    Individual Course

     

    $

    995
     

    Business Writing That Works   

       

     

    Sales Training: Overcoming Objections and closing the sale

     Training Library

     

    $

    3995

    Career Development Bundle  

     
       

     

     

    Additional Titles