Have you ever been in a workplace situation where a supervisor has made a decision that you don't agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized process. In this one-day workshop, participants will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision.
Highlights of what participants will learn:
- What the Peer Review process is;
- How employees file grievances and how management should respond;
- How a facilitator and a panel is chosen;
- What is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process;
- What responsibilities and powers a panel should have;
- Questioning techniques;
- Why peer review panels fail and how to avoid those pitfalls.