Conflict resolution is an essential skill and this course will help you teach it! We've created an interactive course that steps participants through types of conflict, strategies for dealing with conflict, and conflict resolution processes. Participants will also learn about their personal conflict resolution style and brush up on their communication skills.
This SoftSkills training program includes everything that a trainer needs to get started, including a comprehensive instructor's guide, student guide, pre-formatted PowerPoint slides, and a handy Quick Reference Guide. If your learners are interested in different learning modes, check out the opportunity for blended learning to supplement your SoftSkills training.
Receive instant access to SoftSkills training materials that are designed for trainers when teaching others.