About Dispute Resolution: Mediation through Peer Review Courseware
Have you ever been in a workplace situation where a supervisor has made a decision that you don't agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized process. In this one-day workshop, participants will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision.
Highlights of what participants will learn:
What the Peer Review process is;
How employees file grievances and how management should respond;
How a facilitator and a panel is chosen;
What is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process;
What responsibilities and powers a panel should have;
Why peer review panels fail and how to avoid those pitfalls.
We also offer an eLearning solution as well. For an initial overview of this solution, please watch this short video.