Velsoft
Customizable Courseware
Dealing with Difficult People Courseware
- Customizable teaching manual
- includes FREE student workbook
- includes FREE quick reference guide
- includes FREE PowerPoint slides
- AND additional teaching aids
- No annual renewal fees
- Unlimited reprinting rights
About Dealing with Difficult People Courseware
Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they can't deal with the difficult people in their lives. This workshop will help the participant identify some of the ways they may be contributing to these problems and give them some strategies they can adopt, at work and in their personal life.
Highlights of what participants will learn:
- Recognize how their own attitudes and actions impact on others;
- Find new and effective techniques for managing negative emotions;
- Develop coping strategies for dealing with difficult people and difficult situations;
- Identify those times when they have the right to walk away from a difficult situation;
- Learn some techniques for managing and dealing with anger.
We also offer an eLearning solution as well.
For an initial overview of this solution, please watch this short video.
For an initial overview of this solution, please watch this short video.
Other Bundles
Sales and Marketing
Career Development
Supervisors and Managers
Human Resources
Workplace Essentials
Train the Trainer
Internet Marketing
Small Business Training for Entrepreneurs
Safe Food Handling
Sales and Marketing
Career Development
Supervisors and Managers
Human Resources
Workplace Essentials
Train the Trainer
Internet Marketing
Small Business Training for Entrepreneurs
Safe Food Handling
Bundle and Save: Supervisors and Managers
Individual Courses- Leadership Skills for Supervisors$495
- Human Resources Training: HR for the Non-HR Manager$495
- Advanced Project Management$495
- Risk Management$495
- Marketing and Sales$495
- Negotiating for Results$495
- Becoming Management Material$495
- Coaching and Mentoring$495
- Motivation Training: Motivating Your Workforce$495
- The ABCs of Supervising Others$495
- The Professional Supervisor$495
- Delegation: The Art of Delegating Effectively$495
- Team Building: Developing High Performance Teams$495
- Budgets and Managing Money$495
- Project Management Fundamentals$495
- Intermediate Project Management$495
- Effective Planning And Scheduling$495
- Tough Topics: Talking To Employees About Personal Hygiene$495
- Inventory Management: The Nuts and Bolts$495
- Project Management Training: Understanding Project Management$495
- Meeting Management: The Art of Making Meetings Work Training$495
- How to Become a Leader with Integrity$495
- Conference and Event Management$495
- Managing Difficult Conversations$495
- Giving Effective Feedback$495
- Logistics and Supply Chain Management$495
- Managing Across Cultures$495
- Managing the Virtual Workplace$495
- Conversational Leadership$495
- Workplace Health and Safety: The Supervisor's Role and Responsibilities$495
- Women and Leadership: Owning Your Strengths and Skills$495
- Becoming a Progressive Employer$495
- From Boss to Leader$495
- Dealing with Difficult People$495
- Design Thinking: An Introduction$495
- Progressive Discipline$495
- Corrective Action$495
- Project Management Principles and Performance Domains$495
- $2,995 $18,810
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