Managing Difficult Conversations
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Managing Difficult Conversations Courseware

  • Customizable teaching manual
  • includes FREE student workbook
  • includes FREE quick reference guide
  • includes FREE PowerPoint slides
  • AND additional teaching aids
  • No annual renewal fees
  • Unlimited reprinting rights
Your manual written for you

About Managing Difficult Conversations Courseware

Softskills trainers know that workplace leaders continue to be challenged with difficult situations on a myriad of topics. This courseware offers the tools needed to identify the problem by using the three F's technique, as well as a step by step process for planning, hosting, and following up on difficult conversations. We've even included information on creating safety and how to bring in other resources when needed.

Softskills courseware includes everything you need to get training started, including icebreakers, energizers, and activities. We've even included questions you can ask the class! The instructor guide, participant guide, PowerPoint slides, assessments, and more are included in your package. You can also offer blended learning to reach your mobile learners.

We also offer an eLearning solution as well.
For an initial overview of this solution, please watch this short video.

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