How to Manage Anger and Violence in the Workplace
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How to Manage Anger and Violence in the Workplace Courseware

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About How to Manage Anger and Violence in the Workplace Courseware

Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this workshop takes a comprehensive look at workplace violence: how to prevent it on an individual and an organizational level, and how to respond to it if it does occur.

This three-day course will help you teach participants how to:
 - Understand what workplace violence is
 - Identify some warning signs of violence
 - Understand the cycle of anger
 - Understand Albert Bandura's behavior wheel and how it applies to anger
 - Use a seven-step process for managing their anger and others' anger
 - Have better communication and problem solving skills, which will reduce frustration and anger
 - Develop some other ways of managing anger, including coping thoughts and relaxation techniques
 - Use the nine components of an organizational approach to managing anger, including risk assessment processes
 - Act if a violent incident occurs in the workplace, on both an individual and organizational level



We also offer an eLearning solution as well.
For an initial overview of this solution, please watch this short video.

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